WhatsApp "Backup" Stuck at 99%
4.5
You try to backup your chats to Google Drive or iCloud, but it never finishes.
Symptoms
- Stuck progress bar
- No backup
- High data usage
Possible Causes
- Corrupt video file
- Insufficient cloud storage
- Network timeout
Step-by-Step Fix
1
Exclude Videos
Settings > Chats > Chat Backup > Turn OFF "Include Videos".
2
Check Cloud Space
Ensure your Google Drive or iCloud isn't full.
3
Force Stop WhatsApp
Restart the app and try the backup again.
When to See a Technician
Large video files are the most common reason for backups to fail or hang.
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