WhatsApp "Backup" Stuck at 99%

4.5

You try to backup your chats to Google Drive or iCloud, but it never finishes.

Symptoms
  • Stuck progress bar
  • No backup
  • High data usage
Possible Causes
  • Corrupt video file
  • Insufficient cloud storage
  • Network timeout

Step-by-Step Fix

1

Exclude Videos

Settings > Chats > Chat Backup > Turn OFF "Include Videos".

2

Check Cloud Space

Ensure your Google Drive or iCloud isn't full.

3

Force Stop WhatsApp

Restart the app and try the backup again.

When to See a Technician

Large video files are the most common reason for backups to fail or hang.

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