Website showing "500 Internal Server Error"

4.5

The website fails to load and displays a generic server error message.

Symptoms
  • Blank page with "500"
  • Server error message
  • Site down
Possible Causes
  • Coding error
  • Server overload
  • Database connection failure

Step-by-Step Fix

1

Refresh the Page

Sometimes it is a temporary glitch that a refresh fixes.

2

Check "Down for Everyone"

Use a site like downforeveryoneorjustme.com to see if it is global.

3

Clear Cookies/Cache

Stale session data can sometimes trigger server-side errors.

When to See a Technician

A 500 error is almost always a problem with the website's server, not your computer.

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