Website pop-ups won't close
4.5
An ad or notification is stuck on the screen and the "X" button doesn't work.
Symptoms
- Stuck overlay
- Cannot see content
- X button missing
Possible Causes
- Poorly coded ad
- Malware
- Browser freeze
Step-by-Step Fix
1
Press Escape Key
Many pop-ups can be closed by hitting "Esc" on your keyboard.
2
Refresh the Page
Reloading usually clears temporary overlays.
3
Use Reader Mode
If the pop-up is blocking text, "Reader View" will strip it away.
When to See a Technician
If the pop-up is aggressive and won't close, the site might be infected with "Adware".
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