VPN unable to connect
4.5
Your VPN software fails to establish a secure tunnel.
Symptoms
- "Connection failed"
- Infinite connecting
- No internet when on
Possible Causes
- Network block
- Outdated app
- Protocol mismatch
Step-by-Step Fix
1
Change Protocol
Switch from OpenVPN to WireGuard or IKEv2 in settings.
2
Check Firewall
Ensure the VPN app is whitelisted.
3
Try Different Server
The specific server you chose might be down or blocked.
When to See a Technician
If you are in a country with heavy censorship, you may need to use "Obfuscated" servers.
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