System recovery unable to restore settings

4.5

The recovery completes but your personal settings and preferences are lost.

Symptoms
  • Default wallpaper
  • Reset apps
  • Missing accounts
Possible Causes
  • User profile corruption
  • Partial restore
  • Incorrect restore point

Step-by-Step Fix

1

Check C:\Windows.old

Look for your old files in the backup folder created during refresh.

2

Sync from Cloud

Log in to your Microsoft or Apple account to pull down settings.

3

Try Different Restore Point

Go back further in time to a point where settings were intact.

When to See a Technician

A "Reset" often removes settings by design; a "Restore" should keep them.

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