System recovery unable to mount recovery image

4.5

The system cannot "open" or mount the .wim or .esd file containing the recovery data.

Symptoms
  • "Failed to mount image"
  • Error 0x80070002
  • Missing WinRE.wim
Possible Causes
  • File path changed
  • Image file corrupted
  • Missing WIM drivers

Step-by-Step Fix

1

Locate WinRE.wim

Use "dir /a /s c:\winre.wim" to find where the recovery image is hidden.

2

Set Recovery Path

Use "reagentc /setreimage /path [folder]" to tell Windows where the image is.

3

Repair Image

Run "DISM /Online /Cleanup-Image /RestoreHealth" to fix the local image store.

When to See a Technician

If the image is missing, you can copy a fresh one from a Windows installation ISO.

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