System optimization causing data loss

4.5

An optimization tool accidentally deleted important files, like documents or browser passwords.

Symptoms
  • Missing files
  • Logged out of all sites
  • Empty Downloads folder
Possible Causes
  • Aggressive cleaning settings
  • Incorrect file identification
  • User error

Step-by-Step Fix

1

Check the Recycle Bin

Some tools move files there instead of deleting them permanently.

2

Use File Recovery Software

Try a tool like Recuva if the files were deleted recently.

3

Review Cleanup Settings

Uncheck "Downloads" and "Passwords" in your cleaning app.

When to See a Technician

Always review what a "Cleanup" tool is going to delete before clicking "Start".

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