Software unable to import data
4.5
You try to load a CSV, Excel, or database file, but the app rejects it.
Symptoms
- "Invalid format"
- "Import failed at line X"
- Garbled data
Possible Causes
- Wrong encoding (UTF-8 vs ANSI)
- Delimiter mismatch
- Corrupted source file
Step-by-Step Fix
1
Check File Encoding
Open the file in Notepad++ and ensure it is UTF-8.
2
Match Column Headers
Ensure the source file has the exact names the app expects.
3
Try a Smaller Sample
Import just 5 rows to see if the issue is with the whole file or just one bad line.
When to See a Technician
CSV imports often fail because of "Commas" inside the data fields. Use "Quotes" to wrap text fields.
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