Software showing "Conflict with Antivirus"
4.5
Your security software is blocking the app from running or saving files.
Symptoms
- App won't open
- Files deleted
- "Threat detected"
Possible Causes
- False positive
- Heuristic blocking
- Real malware
Step-by-Step Fix
1
Add Exclusion
In your antivirus settings, add the app's folder to the "Exclusions" list.
2
Check Quarantine
Restore any app files that were mistakenly moved to quarantine.
3
Update Antivirus
Newer definitions often fix "False Positive" errors.
When to See a Technician
If the app is from a trusted source, it is likely a "False Positive" caused by the app's behavior (like updating itself).
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