Software showing "API Error"

4.5

The app is having trouble communicating with an external service (like Google Maps or a payment gateway).

Symptoms
  • "API Key Invalid"
  • "Request Failed"
  • Missing data
Possible Causes
  • Expired API key
  • Service outage
  • Rate limiting

Step-by-Step Fix

1

Check Internet

Ensure you have a stable connection to the external service.

2

Update the App

API endpoints often change, requiring a software update.

3

Wait

If you've made too many requests, you might be temporarily "Rate Limited".

When to See a Technician

Check the "Developer Console" if the app is web-based to see the specific API error code.

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