Software drag and drop not working
4.5
You cannot drag files into the app or move items around within the UI.
Symptoms
- "Prohibited" icon when dragging
- Items won't move
- Cannot reorder list
Possible Causes
- Admin privilege mismatch
- Feature disabled in settings
- UI bug
Step-by-Step Fix
1
Check Admin Privileges
If one app is running as Admin and the other isn't, Windows blocks drag and drop between them.
2
Restart Windows Explorer
Open Task Manager, find "Windows Explorer", and click Restart.
3
Check App Settings
Ensure "Enable Drag and Drop" is toggled ON in the application preferences.
When to See a Technician
Try dragging the file while holding the "Shift" or "Ctrl" key to see if it forces the operation.
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