Software crashing after update
4.5
A new version of the app was installed and now it won't work.
Symptoms
- Crashes on startup
- Settings reset
- New bugs
Possible Causes
- Incomplete update
- Conflict with old settings
- New version bug
Step-by-Step Fix
1
Clear App Data
Delete the app's folder in %AppData% (backup settings first!).
2
Roll Back Update
If possible, reinstall the previous stable version.
3
Check for Hotfix
Vendors often release small patches quickly after a major update.
When to See a Technician
Check the software's official forums to see if other users are reporting the same issue.
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