Smartwatch GPS Signal Not Found
4.5
When starting an outdoor run, the watch stays on "Connecting to GPS" indefinitely.
Symptoms
- No GPS lock
- Inaccurate distance
- Map missing after run
Possible Causes
- Tall buildings/Trees
- Outdated A-GPS data
- Hardware antenna failure
Step-by-Step Fix
1
Sync with Phone
Syncing with the app downloads "Assisted GPS" (A-GPS) data which speeds up satellite locking.
2
Move to Open Area
Go away from tall buildings or dense tree cover.
3
Wait for "Green" Lock
Don't start the workout until the GPS icon stops flashing.
When to See a Technician
Cold starts (after not using GPS for days) can take up to 2-3 minutes to get a lock.
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