Smartphone unable to send MMS

4.5

Picture or group messages fail to send.

Symptoms

Image fails to upload
Group chat errors
Data required message

Possible Causes

Mobile data off
File too large
APN settings

Step-by-Step Fix

1

Enable Mobile Data

MMS requires cellular data, not just WiFi.

2

Check APN Type

Ensure "mms" is included in the APN type field.

3

Resize Image

Try sending a smaller file to see if size is the limit.

When to See a Technician

MMS is highly dependent on correct APN configurations and active mobile data.

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