Smartphone speaker not working during calls

4.5

You cannot hear the other party through the earpiece or speakerphone.

Symptoms
  • No sound
  • Crackling audio
  • Low volume
Possible Causes
  • Stuck in headphone mode
  • Debris in speaker
  • Audio IC failure

Step-by-Step Fix

1

Check Volume

Ensure the "In-call volume" is turned up.

2

Clean Earpiece

Use a soft brush to remove earwax or dust from the mesh.

3

Toggle Speakerphone

Switch between earpiece and speaker to isolate the failure.

When to See a Technician

If no audio works (mic or speaker), the Audio IC on the motherboard may be failing.

Rate this Fix

0 / 5(0 ratings)

Comments (0)

No comments yet. Be the first to share!

Related Problems