Smart TV unable to update apps
4.5
The TV detects an update is available but fails to download or install it.
Symptoms
- Update stuck at 0%
- "Update failed" message
- App store crashes
Possible Causes
- Low storage
- Network interruption
- App store bug
Step-by-Step Fix
1
Free Up Space
Delete one or two unused apps to ensure there's room for the update.
2
Restart App Store
Force stop the app store and try again.
3
Check Internet Speed
Slow or unstable WiFi can cause the download to time out.
When to See a Technician
If an app won't update, try deleting it entirely and installing the latest version from scratch.
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