Smart TV unable to mirror screen

4.5

Your phone or laptop fails to find the TV when trying to cast or mirror the screen.

Symptoms
  • TV not in list
  • Connection timed out
  • Black screen on TV
Possible Causes
  • Different WiFi networks
  • Disabled AirPlay/Cast
  • Incompatible device

Step-by-Step Fix

1

Check WiFi Network

Both devices MUST be on the exact same WiFi SSID and band (2.4GHz vs 5GHz).

2

Enable Screen Sharing

Ensure "AirPlay" or "Screen Mirroring" is set to ON in TV settings.

3

Restart Both Devices

Clears the discovery cache on both the TV and the source device.

When to See a Technician

Public or office WiFi networks often block the "discovery" protocols needed for screen mirroring.

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