Smart TV unable to detect external devices
4.5
The TV fails to show connected devices (consoles, players) in the input list.
Symptoms
- Input list empty
- Device name not showing
- Auto-switch failing
Possible Causes
- CEC disabled
- Incompatible resolution
- Faulty cable
Step-by-Step Fix
1
Enable HDMI-CEC
Look for "Anynet+", "Bravia Sync", or "Simplink" in settings and turn it on.
2
Check Device Power
Ensure the external device is fully powered on and outputting a signal.
3
Reset Input List
Some TVs have an "Edit Inputs" option to refresh the list.
When to See a Technician
If the device is 4K but the TV is 1080p, the TV won't "see" it unless the device is set to a lower resolution.
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