Smart TV unable to connect to WiFi
4.5
The TV sees the network but fails to establish a connection or obtain an IP address.
Symptoms
- "Connection failed"
- Incorrect password error
- WiFi list empty
Possible Causes
- Incorrect password
- Weak signal
- DHCP failure
Step-by-Step Fix
1
Restart Router and TV
Power cycle both devices simultaneously.
2
Check Date and Time
If the TV date is wrong, it cannot connect to secure WiFi networks.
3
Forget and Reconnect
Delete the network from the TV settings and enter the password again.
When to See a Technician
If the WiFi list is empty, the internal WiFi module may have become disconnected or failed.
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