Smart TV picture settings not saving

4.5

The TV reverts to "Vivid" or "Store Mode" every time it is turned off.

Symptoms
  • Settings reset on reboot
  • Brightness too high
  • "Store Mode" popup
Possible Causes
  • Retail/Store mode enabled
  • Software bug
  • Failing EEPROM

Step-by-Step Fix

1

Disable Store Mode

Go to Settings > System > Usage Mode and set to "Home Mode".

2

Apply to All Inputs

Ensure you select "Apply to All Sources" when changing settings.

3

Update Firmware

Fixes known bugs where settings partitions become read-only.

When to See a Technician

If "Home Mode" is on but settings still don't save, the main board's memory chip is likely faulty.

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