Smart TV app store crashing
4.5
The app store opens but closes immediately or freezes while browsing.
Symptoms
- Store closes suddenly
- Freezing on search
- White screen
Possible Causes
- Corrupted store cache
- Low system memory
- Software bug
Step-by-Step Fix
1
Clear Store Cache
Go to Settings > Apps > System Apps > App Store > Clear Cache.
2
Cold Boot
Hold the power button on the remote for 10 seconds to reboot.
3
Reset Smart Hub
Reinstalls the app store and its dependencies.
When to See a Technician
App store crashes are often caused by a background update that was interrupted.
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