Smart TV app store crashing

4.5

The app store opens but closes immediately or freezes while browsing.

Symptoms
  • Store closes suddenly
  • Freezing on search
  • White screen
Possible Causes
  • Corrupted store cache
  • Low system memory
  • Software bug

Step-by-Step Fix

1

Clear Store Cache

Go to Settings > Apps > System Apps > App Store > Clear Cache.

2

Cold Boot

Hold the power button on the remote for 10 seconds to reboot.

3

Reset Smart Hub

Reinstalls the app store and its dependencies.

When to See a Technician

App store crashes are often caused by a background update that was interrupted.

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