Smart Thermostat Not Turning on AC

4.5

The thermostat says "Cooling" but the AC unit outside doesn't start.

Symptoms
  • No cold air
  • AC unit silent
  • Thermostat error code
Possible Causes
  • Blown C-wire fuse
  • Incompatible wiring
  • Relay failure

Step-by-Step Fix

1

Check HVAC Fuse

Check the 3A or 5A fuse on the control board inside your furnace/air handler.

2

Verify Wiring

Ensure the Y (Cooling) and G (Fan) wires are securely connected.

3

Test with Old Thermostat

If the old one works, the smart thermostat is likely faulty or misconfigured.

When to See a Technician

Smart thermostats require a "C" (Common) wire for consistent power.

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