Smart speaker unable to link music service
4.5
Failing to connect Spotify, Apple Music, or Pandora to your smart speaker account.
Symptoms
- "Link Failed"
- Service not in list
- Login loop
Possible Causes
- Region restriction
- Account already linked
- Browser block
Step-by-Step Fix
1
Update Speaker App
Ensure the Home/Alexa app is the latest version.
2
Check Service Region
Ensure your music account and speaker account are in the same country.
3
Unlink and Re-link
Remove the service completely and try adding it again.
When to See a Technician
Linking often requires a browser popup. Ensure your phone's default browser isn't blocking them.
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