Smart Speaker Not Responding to Voice Command
4.5
You say the wake word, but the speaker doesn't light up or respond.
Symptoms
- No response
- Wake word ignored
- Red light on device
Possible Causes
- Microphone muted
- Background noise
- Internet disconnected
Step-by-Step Fix
1
Check Mute Switch
Ensure the physical privacy switch isn't turned on (usually shows a red light).
2
Reduce Background Noise
Move the speaker away from TVs, fans, or other loud appliances.
3
Check Voice History
Use the app to see if the speaker heard you but didn't understand.
When to See a Technician
If the speaker is near a wall, reflections can make it harder for the mics to hear the wake word.
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