Smart Speaker "Not Hearing" Wake Word
4.5
You have to shout "Alexa" or "Hey Google" several times before it responds.
Symptoms
- No response
- Must shout
- Delayed reaction
Possible Causes
- Dust in microphones
- Background noise
- Software hang
Step-by-Step Fix
1
Clean the Mic Holes
Use compressed air to blow dust out of the tiny holes on top of the speaker.
2
Move Away from Walls
Placing a speaker in a corner causes echoes that confuse the mics.
3
Restart the Device
Clears any temporary audio processing glitches.
When to See a Technician
If you have a TV or loud fan nearby, the speaker's "noise cancellation" might be filtering out your voice too.
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