Smart camera motion alerts delayed
4.5
Notifications for motion arrive several minutes after the event occurred.
Symptoms
- Late notifications
- Missing events
- App sync lag
Possible Causes
- Slow upload speed
- Battery saver on phone
- Cloud processing delay
Step-by-Step Fix
1
Check Upload Speed
Ensure your WiFi has at least 2Mbps upload for HD cameras.
2
Disable Battery Optimization
Allow the camera app to run unrestricted in phone settings.
3
Adjust Sensitivity
Lower sensitivity can reduce processing time for the cloud AI.
When to See a Technician
Delayed alerts are often caused by the phone's OS putting the app to sleep to save battery.
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