Printer "Offline" on Mac (AirPrint)

4.5

Your Mac says the printer is offline, but your iPhone can print to it just fine.

Symptoms
  • "Printer Offline"
  • Job stuck in queue
  • Cannot find printer
Possible Causes
  • mDNS/Bonjour glitch
  • IP address change
  • Sleep mode issues

Step-by-Step Fix

1

Reset Printing System

System Settings > Printers > Right-click list > Reset printing system (Warning: deletes all printers).

2

Assign Static IP

Go to the printer's web interface and give it a permanent IP address.

3

Restart mDNSResponder

Open Terminal and type "sudo killall -HUP mDNSResponder".

When to See a Technician

AirPrint relies on "Bonjour" discovery; if your router blocks multicast traffic, it will fail.

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