Phone "Step Counter" is Not Counting
4.5
Your health app shows zero steps even after a long walk.
Symptoms
- Zero steps
- Inaccurate distance
- Activity not tracked
Possible Causes
- Motion permissions disabled
- Power saving mode
- Accelerometer glitch
Step-by-Step Fix
1
Enable "Motion & Fitness"
Settings > Privacy > Motion & Fitness > Ensure "Fitness Tracking" is ON.
2
Disable Battery Saver
Low power modes often disable the low-power motion co-processor.
3
Check "Physical Activity" Permission (Android)
Settings > Apps > [Health App] > Permissions > Physical Activity.
When to See a Technician
Phones use a dedicated low-power chip for steps; if this chip hangs, a simple restart usually fixes it.
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