Phone "Find My" Won't Turn Off
4.5
You are trying to sell your phone, but it won't let you disable the tracking feature.
Symptoms
- Cannot disable tracking
- Password error
- Activation lock
Possible Causes
- Incorrect Apple ID/Google password
- No internet connection
- System glitch
Step-by-Step Fix
1
Reset Password
Ensure you are using the correct credentials for the account logged into the phone.
2
Disable via Web
Log into iCloud.com or Google.com/android/find and remove the device from your account.
3
Connect to Stable WiFi
Disabling "Find My" requires a secure handshake with the server.
When to See a Technician
This is a security feature to prevent thieves from wiping stolen phones. You must have the account password.
Rate this Fix
0 / 5(0 ratings)
Comments (0)
No comments yet. Be the first to share!