Phone "Boot Loop" (Stuck on Logo)

4.5

The phone restarts repeatedly and never gets past the manufacturer logo.

Symptoms
  • Constant restarting
  • Stuck on logo
  • Heat
Possible Causes
  • Corrupt system update
  • Failing battery
  • Motherboard short

Step-by-Step Fix

1

Force Restart

Hold Power + Volume Down for 15 seconds.

2

Boot into Recovery Mode

Try to "Wipe Cache Partition" (Android) or "Update" via iTunes (iOS).

3

Factory Reset

The last resort; will wipe all data but may fix the software loop.

When to See a Technician

If a factory reset doesn't fix it, the issue is likely a hardware failure on the motherboard.

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