Notifications unable to sync

4.5

Dismissing a notification on your phone doesn't remove it from your PC (or vice versa).

Symptoms
  • Stale alerts on PC
  • Double dismissal required
  • Sync errors in "Phone Link"
Possible Causes
  • Cloud sync disabled
  • Battery saver active
  • Account mismatch

Step-by-Step Fix

1

Check "Phone Link" Settings

Ensure "Sync notifications" is enabled in the Windows Phone Link app.

2

Disable Battery Optimization

Both devices need to be able to talk to the cloud in the background.

3

Re-pair Devices

Unlink and relink your phone and PC to refresh the sync connection.

When to See a Technician

Notification syncing requires a stable internet connection on BOTH devices simultaneously.

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