Notifications unable to prioritize

4.5

You cannot set certain apps to show alerts even when "Do Not Disturb" is on.

Symptoms
  • Important alerts missed
  • Priority list won't save
  • Settings greyed out
Possible Causes
  • Focus Assist bug
  • User account restrictions
  • App doesn't support priority

Step-by-Step Fix

1

Edit Priority List

Go to Focus Assist settings > Customize your priority list > Add the app.

2

Check for "Work" Profile

If your PC is managed by a company, they may control the priority settings.

3

Restart Notification Service

Restart the "Windows Push Notifications User Service" in services.msc.

When to See a Technician

Priority settings often fail if the app isn't correctly registered with the Windows Notification Service.

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