Legitimate Emails Going to Spam

4.5

Important emails from known senders are being automatically moved to your Junk/Spam folder.

Symptoms
  • Missing mail
  • Important mail in spam
  • Filter too aggressive
Possible Causes
  • Sender IP blacklisted
  • Trigger words in subject
  • Missing SPF/DKIM records

Step-by-Step Fix

1

Mark as "Not Spam"

This trains your email provider's AI to recognize the sender.

2

Add to Contacts

Most providers will never spam emails from people in your address book.

3

Create a Filter

Set a rule to "Never send to spam" for specific domains or addresses.

When to See a Technician

If you are the sender, ensure your domain has valid DMARC records.

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