Legitimate Emails Going to Spam
4.5
Important emails from known senders are being automatically moved to your Junk/Spam folder.
Symptoms
- Missing mail
- Important mail in spam
- Filter too aggressive
Possible Causes
- Sender IP blacklisted
- Trigger words in subject
- Missing SPF/DKIM records
Step-by-Step Fix
1
Mark as "Not Spam"
This trains your email provider's AI to recognize the sender.
2
Add to Contacts
Most providers will never spam emails from people in your address book.
3
Create a Filter
Set a rule to "Never send to spam" for specific domains or addresses.
When to See a Technician
If you are the sender, ensure your domain has valid DMARC records.
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