Laptop "USB Device Descriptor Request Failed"
4.5
You plug in a USB device and Windows shows an error saying it doesn't recognize it.
Symptoms
- Error message
- Device not working
- Yellow triangle in Device Manager
Possible Causes
- Bad cable
- Insufficient power
- Driver glitch
Step-by-Step Fix
1
Disable "USB Selective Suspend"
Power Options > Change plan settings > Advanced > USB settings > Disable.
2
Uninstall USB Root Hub
Device Manager > Uninstall the hub > Restart to let Windows reinstall it.
3
Try a Powered USB Hub
If the device needs more power than the laptop can give, a powered hub will fix it.
When to See a Technician
This error often means the device is "talking" but the computer can't understand its "introduction".
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