Laptop update causing boot loop

4.5

After an update, the laptop restarts repeatedly or shows "Undoing changes".

Symptoms
  • Infinite restart
  • Blue screen on boot
  • Automatic repair failed
Possible Causes
  • Incompatible driver
  • Interrupted update
  • System file corruption

Step-by-Step Fix

1

Boot into Safe Mode

Uninstall the "Latest Quality Update" from the recovery menu.

2

Use System Restore

Revert to the point created automatically before the update.

3

Rename Pending.xml

Advanced fix to clear stuck update instructions in recovery terminal.

When to See a Technician

Never turn off your laptop during an update; this is the #1 cause of boot loops.

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