Laptop unable to use BitLocker on drive with VSS service process tampering
4.5
The vssvc.exe process is being modified in memory (Process Hollowing).
Symptoms
- BitLocker error
- Antivirus alert
- Service crash
Possible Causes
- Malware attack
- Rootkit
Step-by-Step Fix
1
Run Offline Virus Scan
Scan before the OS loads.
2
Check for Rootkits
Use specialized tools like TDSSKiller.
3
Reinstall Windows
Memory tampering is a critical compromise.
When to See a Technician
Process hollowing is a technique used by advanced malware to hide inside legitimate services.
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