Laptop unable to use BitLocker on drive with VSS service invalid pointer

4.5

The VSS service attempts to access an invalid memory address.

Symptoms
  • BitLocker crash
  • Error 0xC0000005
  • Service won't start
Possible Causes
  • Software bug
  • Driver conflict
  • Malware

Step-by-Step Fix

1

Update Windows

Install all latest security patches.

2

Uninstall Recent Drivers

Roll back any recently installed storage drivers.

3

Run SFC

Repair system files.

When to See a Technician

Invalid pointers are classic software bugs; ensure your OS is fully patched.

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