Laptop unable to use BitLocker on drive with VSS service header tampering

4.5

The headers of VSS metadata files are corrupted or tampered with.

Symptoms

BitLocker error
File corruption error
Service crash

Possible Causes

Disk errors
Malware

Step-by-Step Fix

1

Run chkdsk /f

Repair filesystem corruption.

2

Clear VSS Metadata

Delete old snapshots.

3

Check Drive Health

Header corruption is a sign of bad sectors.

When to See a Technician

Metadata headers tell VSS how to read the rest of the file; if they are bad, the file is useless.

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