Laptop unable to use BitLocker on drive with VSS service storage firewire tampering

4.5

Legacy FireWire ports are being used for DMA attacks against VSS.

Symptoms
  • BitLocker error
  • Memory corruption
  • System crash
Possible Causes
  • Hardware attack
  • Malicious device

Step-by-Step Fix

1

Disable FireWire

Disable the controller in Device Manager.

2

Enable DMA Protection

Ensure memory is secure.

3

Update Drivers

Restore original drivers.

When to See a Technician

FireWire is an old port with known DMA security vulnerabilities.

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