Laptop unable to use BitLocker on drive with EFS encrypted files
4.5
Individual files encrypted with EFS conflict with full-disk BitLocker encryption.
Symptoms
- Error message
- Process cancels
- Conflict
Possible Causes
- EFS/BitLocker conflict
- Permissions
Step-by-Step Fix
1
Decrypt EFS Files
Find green-colored files in Explorer and decrypt them.
2
Enable BitLocker
Encrypt the whole drive.
3
Re-encrypt EFS
You can use EFS on top of BitLocker once it's finished.
When to See a Technician
You cannot enable BitLocker while EFS is actively encrypting/decrypting files on the same drive.
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