Laptop unable to print encryption recovery key

4.5

The "Print the recovery key" button does nothing or errors out.

Symptoms
  • No print dialog
  • Printer error
  • Hang
Possible Causes
  • Print spooler service stopped
  • Driver issue
  • No default printer

Step-by-Step Fix

1

Restart Print Spooler

Run "net stop spooler" then "net start spooler" in CMD.

2

Print to PDF

Try "Microsoft Print to PDF" instead of a physical printer.

3

Set Default Printer

Ensure a valid printer is set as default in Settings.

When to See a Technician

Printing to PDF is safer; you can then move the PDF to a secure offline location.

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