Laptop unable to open Windows Memory Diagnostic
4.5
The tool fails to schedule a restart or won't run on boot.
Symptoms
- No restart
- Skips test on boot
- App crash
Possible Causes
- Boot configuration error
- BitLocker restriction
- Corrupt system files
Step-by-Step Fix
1
Disable BitLocker Temporarily
Encryption can sometimes block boot-time diagnostics.
2
Use MemTest86 instead
A more thorough third-party tool that runs from a USB drive.
3
Check Boot Order
Ensure the diagnostic tool is allowed to boot.
When to See a Technician
If your laptop is blue-screening with "Memory Management" errors, this test is mandatory.
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