Laptop unable to open TurboTax
4.5
TurboTax won't open or crashes during the "Updating" phase.
Symptoms
- Stuck on update
- App crash
- No response
Possible Causes
- Corrupt update files
- Permissions issue
- .NET Framework error
Step-by-Step Fix
1
Run as Administrator
Required for the app to update itself correctly.
2
Clear Update Cache
Delete the contents of the TurboTax update folder.
3
Repair .NET Framework
TurboTax needs a working .NET installation.
When to See a Technician
If TurboTax won't open, try the online version as a fallback during tax season.
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