Laptop unable to open Photos app
4.5
The default image viewer flashes and closes or shows a "File system error".
Symptoms
- App crash
- Slow loading
- Error -214...
Possible Causes
- Corrupt app package
- Old version
- User profile issue
Step-by-Step Fix
1
Repair/Reset App
Go to Settings > Apps > Photos > Advanced options and click Reset.
2
Reinstall via PowerShell
Completely remove and re-install the Microsoft.Windows.Photos package.
3
Use Windows Photo Viewer
Enable the classic Windows 7 photo viewer via a registry tweak.
When to See a Technician
If Photos is slow, it's likely trying to sync a massive library from OneDrive.
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