Laptop unable to open Outlook
4.5
Outlook won't open or is stuck on "Loading Profile".
Symptoms
- Stuck on loading
- App crash
- No response
Possible Causes
- Corrupt PST/OST file
- Add-on conflict
- Network error
Step-by-Step Fix
1
Run ScanPST.exe
Use the Inbox Repair Tool to fix errors in your data files.
2
Create New Outlook Profile
Go to Control Panel > Mail and add a fresh profile.
3
Start in Safe Mode
Run "outlook.exe /safe" to disable all add-ins.
When to See a Technician
Outlook is very prone to data file corruption; always keep your PST files under 20GB.
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