Laptop unable to open File History

4.5

The modern backup tool fails to recognize the backup drive or won't start.

Symptoms
  • "No usable drive found"
  • Backup failed
  • App crash
Possible Causes
  • Drive formatted incorrectly
  • Network path error
  • Corrupt config files

Step-by-Step Fix

1

Re-select Backup Drive

Go to Settings and "Add a drive" again.

2

Check Drive Format

Ensure the backup drive is NTFS (Windows) or APFS (Mac).

3

Reset File History

Delete the config files in AppData\Local\Microsoft\Windows\FileHistory.

When to See a Technician

File History only backs up folders in your "Libraries" (Documents, Pictures, etc.) by default.

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