Laptop unable to open Chrome browser

4.5

Google Chrome won't open or shows "Aw, Snap!" errors on every page.

Symptoms
  • No response
  • App crash
  • Page load error
Possible Causes
  • Corrupt profile
  • Conflicting antivirus
  • Hardware acceleration bug

Step-by-Step Fix

1

Rename Default Profile

Rename "Default" folder in User Data to "Backup Default".

2

Disable Hardware Acceleration

Launch with "--disable-gpu" flag to test.

3

Reinstall Chrome

Uninstall and download a fresh copy from Google.

When to See a Technician

If Chrome won't open at all, check Task Manager for "ghost" chrome.exe processes and kill them.

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