Laptop unable to open Camera app

4.5

The built-in camera app shows an error code or a black screen.

Symptoms
  • Error 0xA00F4244
  • Black screen
  • App crash
Possible Causes
  • Privacy shutter closed
  • Driver missing
  • Privacy settings block

Step-by-Step Fix

1

Check Physical Shutter

Many laptops have a tiny sliding door over the lens.

2

Reset Camera App

Go to Settings > Apps > Camera > Reset.

3

Check Privacy Settings

Ensure "Camera access for this device" is enabled.

When to See a Technician

If the camera works in Skype but not the Camera app, the app package is corrupt.

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