Laptop unable to install Network Unlock certificate
4.5
The security certificate fails to import into the laptop's trusted store.
Symptoms
- Import error
- Access denied
- Cert not showing
Possible Causes
- Permissions
- Corrupt cert file
- Policy restriction
Step-by-Step Fix
1
Run as Admin
Use an elevated MMC console to import the cert.
2
Check Cert Format
Ensure it's a .cer or .p7b file.
3
Verify Store
Import into "Trusted Root Certification Authorities".
When to See a Technician
The certificate must be imported into the "Computer Account" store, not the "User" store.
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