Laptop unable to decrypt secondary drive
4.5
The "Turn off BitLocker" option is missing for a secondary drive.
Symptoms
- No decrypt option
- Button greyed out
- Access denied
Possible Causes
- Drive locked
- Permissions
- Metadata corruption
Step-by-Step Fix
1
Unlock Drive First
You must enter the password/key before you can turn off encryption.
2
Use Manage-bde -off
Force decryption via Command Prompt.
3
Check Admin Rights
Ensure you are logged in as an administrator.
When to See a Technician
You cannot decrypt a drive that is currently "Locked"; unlock it with your password first.
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